Full Trust Accounting

EZ COLLECTOR^™ maintains an up-to-date trust account. It handles debtors payments, adjustments, NSF reversals, clients payments, set-up fees, trust account adjustments, direct payments, forward commissions, and direct payment invoices. You can even place a hold on a debtor payment you suspect won't clear the bank so you don't pay your client prematurely.

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Client Statements

EZ COLLECTOR^™ is flexible in the production of statements and the handling of your clients' accounts. You can produce statements as often as you require WITHOUT HAVING TO REMEMBER TO "CLOSE BILLING PERIODS", or other complicated steps. You can immediately invoice your clients for direct payments. You can easily adjust client accounts for payments received, corrections to invoices, or trust account transactions.

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Automated Dunning Notices

EZ COLLECTOR^™ lets you create more than nine thousand different letters. The content of a notice is totally open, letting you set up any kind of notice you need and easily pull information from the EZ COLLECTOR^™ files into your notice.THE WHOLE COLLECTION NOTICE PROCEDURES IS COMPLETED WITH JUST A FEW CLICKS!, No need to learn complicated word proccessors, but you can if you wish! Besides the standard notice variables, you can calculate data and create your own variables, you can chain notices into a series and have multiple dunning notice series as well. Design one dunning series to accommodate medical collections and another for commercial or retail collections. As accounts are processed through the dunning series, you can automatically turn them over to a collector for a call. The dunning series can update the status, priority, or collector assigned to the account. They can interrupt the notification sequence, restart it, or redirect it at their discretion. Collectors can even print quick notices without interrupting the processing of the dunning series.

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Collector Contact Screens

We have optimized the collector contact screens for quick and efficient debtor contact. Collectors can contact debtors, set up payment plans, take incoming calls, help other collectors, and schedule follow on actions. We have provided options to work a list of scheduled calls for today or a list of all the accounts assigned to them. The collector can work campaigns by ordering the list by balance, status, date last worked, client, or priority. The contact screens provide instant access to information on the debtor, multiple accounts, payments, payment plans, contact notes, post dated checks, notice history, etc. The contact notes are unlimited in size. The contact deferral feature automatically reminds collectors when it is time for a same day call back at a specific time.

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Payment Plan Processing

Payment plans are easily set up with EZ COLLECTOR^™'s promise system. EZ COLLECTOR^™ manages the plan and can automatically issue a delinquency letter or schedule a collector call if a payment is late.  Collectors no longer have to keep tabs on their payment plans. They only have to handle the delinquencies.

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Payment Receipt Processing

Receive and account for debtor payments quickly and efficiently. EZ COLLECTOR^™'s payment transaction processing is designed to minimize data entry requirements and record accurately against affected accounts. Use default settings to apply payments received against balances owed or manually apply payments as you wish. Track payment methods including cash, check, credit card, or electronic funds transfer. Record direct payments to clients and EZ COLLECTOR^™ will update client statements appropriately.

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User Definable Screens

EZ COLLECTOR^™ lets you create your own user-definable screens. These screens let you easily handle the special tracking requirements of your agency. You can also add new fields to the standard debtor and account screens.

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Auto Dialing

The collector work screens have the EZ COLLECTOR^™ power dialer feature built in. The collector can point and click and have their computer dial any of the debtor phone numbers.

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Password and Menu Level Security

EZ COLLECTOR^™ lets you control user access to sensitive business information. EZ COLLECTOR^™ is not only password protected, but allows you to specify who can access NOT JUST EACH MENU, BUT INDIVIDUAL FIELDS! of the program. Collectors can be kept from financial and client screens, and even limited from updating some fields of debtor information.

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Client Reporting

EZ COLLECTOR^™ provides numerous reports to support the management of your clients. These include: Trust accounting reports, Bank deposit reconciliation reports,Placement reports, debtor card printouts for working off line and lots more! Most reports can be run in real time for any date range

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Collector Productivity Tracking

EZ COLLECTOR^™ helps you monitor collector productivity and performance. It tracks commissions, collector activity, and contact frequency as well as the number of accounts collected, amount collected month-to-date and year-to-date activity. EZ COLLECTOR^™ also has a "Collector Monitor" INCLUDED AS A STANDARD FEATURE! which lets you closely supervise the daily operations of your collectors.

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Definable Client Commission Structures

EZ COLLECTOR^™ lets you create multiple commission rates to match how you do business with each of your clients. Each client can have it's own set of rates including a min amount and return merchandise rate.

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Unlimited Contact Notes

EZ COLLECTOR^™ provides unlimited contact notes. Collectors are allowed to add new notes, but not modify old entries. The administrative staff has unrestricted access to all contact notes. Stamping date, time, and the initials of the collector into the notes provides an audit trail when updating critical data such as status of the account and entering contact notes.THE SYSTEM ALSO AUTOMATICLY GEBERATES NOTES when ever a letter is printed , a payment is entered, an important field is changed, etc. 

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Debtor/Account Handling

EZ COLLECTOR^™ allows comprehensive tracking of debtors, duplicate namer OR address, , interest (compound or not), check return fee, agency fees, legal fees, contact dates, and much more. We provide debtor and account handling through the "debtor card", a visual representation of a paper card - a central work area that provides point and click access to all the information required to process an account from assignment to 'paid in full'.

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Credit Bureau Reporting

EZ COLLECTOR^™ helps you in reporting to the credit bureaus either on paper or electronically, and allows you to receive and capture skip tracing information. You have complete control over reporting accounts on and off the bureau. You can also report business accounts, spouses, and co-makers to the credit bureau.

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Marketing Contact Management

EZ COLLECTOR^™ provides the contact management support your sales staff requires to maintain contact with potential clients. Schedule contact meetings and send contact letters from the notice system. When potential business contacts become active clients, EZ COLLECTOR^™ allows all the information on the client to be exported from the marketing file to the client file.

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Extended Debtor Search

EZ COLLECTOR^™'s extended search tool will save you time trying to locate debtors and accounts in your system when only partial information is provided. The extended search solves the problem of how to apply a payment to a debtor when the name on the check doesn't match a debtor in your system.  Search by name, phone number, client information, account information, or other fields. EZ COLLECTOR^™ will display all records which match the information you have provided, letting you make the final selection.EVEN SEARCH NOTES!

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Fair debt collection lanquage

All required fair debt lanquage automaticly included on notices at you request.

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Debtor Statements

Prepare and send debtor statements and RETURN ENVELOPES to remind debtors of payment obligations. Debtor statements are a unique notice type showing debtor balances owed on their account(s). Debtor statements can be produced monthly or as required, independent of notice processing or other scheduled actions..

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Post Dated Check Processing

Capture Post Dated Check information and let EZ COLLECTOR^™ keep track of payment processing. EZ COLLECTOR^™ allows you to design and send pre-deposit notices, review post dated checks on file, and automatically deposit them at the scheduled time.

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System Administration and Utility Functions

Manage system security, your own business process steps, and collector activity through EZ COLLECTOR^™'s many system administrative and utility menu options. Protect your business data by setting up passwords, limiting access, and creating restrictions. Define agency operations through creation of status codes, automating the type and sequence of notice actions, and defining your own screens and fields to capture special data required by your agency. Support business relationships by setting up client-specific controls, defining commission codes, and customizing messages on acknowledgments and statements. Monitor individual collector productivity, review projected activity, and balance collectors' workloads. EZ COLLECTOR^™ lets you be in control.

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