EZ Collector “Speaks” to Small Business Collection Departments
By Mona B. Tidwell

Marketing contact management, user-definable screens and unlimited contact notes are a few of the more unique features offered with the base package.

EZ Soft Business Software

561-997-9003

www.CollectionAgencySoftware.com

Online user help and support are the main focuses of EZ Collector software. Developed by EZ Soft Business Software in Boca Raton, Fla., EZ Collector is surprisingly simple to master. Small debt collection agencies, along with companies opting for in-house collections departments, will appreciate this affordable, compact software package.

Features

EZ Collector features a unique, user-friendly installation program. No user input is required during the installation process. The simulated dashboard is a refreshing change from other installation interfaces. The dashboard features a sports car look and feel. A speedometer shows current installation progress, while the windows allow a view of a simulated landscape.

Marketing contact management, user-definable screens and unlimited contact notes are a few of the more unique features offered with the base package. The marketing contact management portion of EZ Collector eliminates the need for a secondary contact management program. The user has all relevant marketing information available within the main program. User-definable screens allow users to customize the software to specifications with a minimum amount of effort. At the same time, unlimited contact notes allow the collector to stay on top of long term or difficult collection cases.

EZ Collector’s talking help module is a definite asset for new collectors. The module "speaks" to the user when an icon is selected. Basic information about the icon choice, along with suggested entry schedules and examples, take the guesswork out of using this software.

Standardization is the keyword for screen entry. While the display screens are chock full of choices, the entry process offers totally standard command functions. Because navigation and command functions are standard for all user input screens, new users will need a minimal amount of training time. An in-house collection department can expect users to be up and running within a few hours.

Collection Data

Data for EZ Collector is all accessed from the main program screen using links to debtor cards, collector data, client data and an import data function. The main screen displays icons based on frequency of use. For example, the debtor card icon is twice the size of the client icon. The unique icon sizing, as well as logical icon placement, eliminates user selection errors found when icons are all uniform sizes.

All the information one could possible need is displayed on the debtor Rolodex card, and uses multiple tabs to allow easy access to debtor information. Included in the tab pages are a tool kit, account activity, skip information, lawyer information, debtor promises and custom fields allowing for full collection tracking from one screen.

Support

EZ Collector is supported by the EZ Soft Business Software team. Unlimited support is an added bonus, as well as the one-on-one training available by appointment.

Summary

Talking help is one of the outstanding features offered by EZ Collector. Any small business interested in purchasing collection software is encouraged to use the "try before you buy" option offered by EZ Collector before making a final purchase decision.